Is Shiplox free to install and use?

Yes. Shiplox is free to install and use through Shopify. Sourcing requests, private-agent support, basic QC, receiving, warehouse storage, Shopify sync, and fulfillment service are also free.

Why can Shiplox invoice outside Shopify Billing?

Shiplox has approval to invoice variable physical goods and third-party logistics costs outside the Shopify Billing API. These can include products, packaging, shipping, customs or duties, returns, and reships—not Shiplox software or fulfillment service fees.

What do off-platform invoices cover?

Off-platform invoices may cover approved samples, product cost, custom packaging, shipping, customs or duties, returns, and reships. Shiplox sourcing, basic QC, receiving, storage, Shopify sync, and fulfillment service fees remain $0.

Do merchants approve costs first?

Yes. Merchants review the relevant quote, invoice, or support request before paying for products or third-party costs.

Shopify billing information

Billing API exemption for Shiplox on Shopify

Shiplox is free to install and use. Sourcing, basic QC, receiving, warehouse storage, Shopify sync, and fulfillment service are free too. Merchants approve only products and third-party costs such as shipping, packaging, customs or duties, returns, and reships.

App charges stay free

Off-platform invoices are only for approved goods and third-party costs such as packaging, shipping, customs or duties, returns, or reships.

Shiplox app access is free

Shiplox does not charge merchants for installing the Shopify app, using the dashboard, submitting product requests, connecting a store, reviewing quotes, importing orders, or accessing support.

No Shopify app subscription fee

Unlimited sourcing requests and private-agent support

No basic QC, receiving, or warehouse storage fee

No Shopify sync, pick-and-pack, or fulfillment service fee

What the exemption covers

Shiplox has approval to invoice physical goods and third-party costs outside the Shopify Billing API because product and logistics costs vary. Shiplox sourcing, basic QC, receiving, storage, Shopify sync, and fulfillment service fees remain $0.

Approved product samples and sample shipping

Supplier product cost

Custom packaging, inserts, labels, and preparation

Domestic and international shipping

Customs, duties, and taxes charged by authorities or carriers

Return or reship costs approved by the merchant

Merchant approval

Merchants see costs before payment

Shiplox shows the relevant quote, invoice, or support request before a merchant approves product or third-party costs. The amount does not include a Shiplox sourcing, storage, Shopify sync, or fulfillment service fee.

Quote or invoice details

Product cost, quantity, shipping, packaging, and any customs or return scope are shown before approval.

No hidden app fee

Shiplox does not add a separate app access charge outside Shopify Billing.

Variable shipping costs

Shipping can change by carrier, destination, parcel weight, route, and fulfillment requirements.

Public billing summary

General billing information is also available

The shorter public billing summary is available at https://shiplox.net/billing-info.