How charges should be disclosed
Do not assume a service is free or included unless the current listing, quote, invoice, contract, or fulfillment plan says so.
Shopify billing information
Review the current app listing, applicable quote, and invoice to see whether a charge relates to Shiplox software or services, physical goods, shipping, packaging, customs, returns, or another agreed third-party cost.

Review before payment
Product, service, and third-party cost lines should be visible before you approve payment.
Do not assume a service is free or included unless the current listing, quote, invoice, contract, or fulfillment plan says so.
The exact items depend on the approved product, destination, packaging, carrier, route, and fulfillment requirements.
Merchant approval
A quote, invoice, or support record should explain the relevant scope. Amounts can change when quantity, packaging, destination, parcel data, carrier, or route requirements change.
Review the item, quantity, currency, payer, and purpose of each charge before payment.
Check whether the charge appears in Shopify, a Shiplox invoice, or another permitted payment record.
Shipping can change by carrier, destination, parcel weight and dimensions, route, and fulfillment requirements.