Is the Shiplox Shopify app free to install and use?

Yes. The Shiplox Shopify app is free to install and use. Sourcing requests, private-agent support, basic QC, receiving, warehouse storage, Shopify sync, and fulfillment service are also free.

Why can some Shiplox invoices be paid outside Shopify Billing?

For Shopify merchants, Shiplox has approval to invoice variable physical goods and third-party logistics costs outside the Shopify Billing API. These can include products, packaging, shipping, customs or duties, returns, and reships—not Shiplox software or fulfillment service fees.

What can a Shiplox invoice include?

A Shiplox invoice may include approved samples, product cost, custom packaging, shipping, customs or duties, returns, or reships. Shiplox sourcing, basic QC, receiving, storage, Shopify sync, and fulfillment service fees remain $0.

Do merchants approve costs before paying?

Yes. Merchants review the relevant quote, invoice, or support request before paying for products or third-party costs.

Shopify app billing information

Free Shopify app access, clear costs before payment

Shiplox is free to install and use through Shopify. Sourcing, basic QC, receiving, warehouse storage, Shopify sync, and fulfillment service are free too. Merchants approve only products and third-party costs such as shipping, packaging, customs or duties, returns, and reships.

Merchant approval first

Products and third-party logistics costs are reviewed before payment.

What stays free

Shiplox does not charge merchants for installing the Shopify app, using the Shopify-connected dashboard, submitting product requests, connecting a store, reviewing quotes, importing orders, or accessing support.

No Shopify app subscription or usage fees

Unlimited sourcing requests and private-agent support

No basic QC, receiving, or warehouse storage fee

No Shopify sync, pick-and-pack, or fulfillment service fee

What paid invoices can cover

Shiplox invoices cover approved products and third-party costs tied to physical goods and shipments. They do not include sourcing, basic QC, receiving, warehouse storage, Shopify sync, or fulfillment service fees.

Approved product samples and sample shipping

Supplier product cost

Custom packaging, inserts, labels, and preparation

Domestic and international shipping

Customs, duties, and taxes charged by authorities or carriers

Return or reship costs approved by the merchant

How approval works

Merchants approve product and third-party costs before paying

A quote, invoice, or support request explains the relevant product, packaging, shipping, customs or duties, return, or reship scope. Shiplox service fees for sourcing, basic QC, receiving, storage, Shopify sync, and fulfillment stay at $0.

Cost details first

Product cost, quantity, shipping, packaging, and any customs or return scope are shown before approval.

No hidden app fee

Shiplox does not add a separate Shopify app access charge outside Shopify Billing.

Variable shipping

Shipping can change by carrier, destination, parcel weight, route, and fulfillment requirements.

Shopify merchants

More details for connected Shopify stores

Shopify merchants can also review how Shiplox connects product sourcing, order import, fulfillment, tracking, returns, and billing in the Shopify workflow.